We’re here to help

Complete the form below and one of our team will be in touch ASAP to answer your enquiry.


We have received your enquiry and will attend to your request within the next business day. There will also be an email confirmation in you inbox if you provided us with your email address.

If your enquiry can’t wait, you can also reach us on 1300 364 703.

Emergency Contacts

Pooled Energy1300 364 703

After Hours

Electricity SupplyAusgrid
13 13 88
13 10 03

Pooled Energy is a Pool Services company and Electricity Retailer. Contact us about pools and electricity billing. Please contact your Electricity Distributor, Ausgrid or Endeavour for Electricity supply and faults.

Energy & Water Ombudsman

NSW Energy & Water Ombudsman

1800 246 545