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Offers and Energy Price Fact Sheets

When you are a Pooled Energy customer, Pooled Energy is the electricity retailer for your home, including your swimming pool. We will only sign you on as a new customer […]

What times of day should I run pool heaters?

If you have an ‘Anytime’ electricity tariff where the charges are the same all day, then it does not matter when you run your gas or electric heater, except that […]

Smartphone app user manual

A step by step guide to using our smartphone app with your Pooled Energy service is available for download below. Pool App Guide

Should I have a Pool Sweep?

Yes! Leaves should be removed promptly, including from the pool sweep leaf bag. Decaying leaves release phosphates that can lead to algae blooms and then need expensive chemical treatment, including […]

Installation and Handover Manual

Please see the Installation and Handover Manual for Release 3 system (from January 2018) Download Pooled Energy Installation and Operations Manual Release 3