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Popular Questions

Offers and Energy Price Fact Sheets

When you are a Pooled Energy customer, Pooled Energy is the electricity retailer for your home, including your swimming pool. We will only sign you on as a new customer […]

Smartphone app user manual

A step by step guide to using our smartphone app with your Pooled Energy service is available for download below. Pool App Guide

What times of day should I run the various types of heaters?

If you have an ‘Anytime’ electricity tariff where the charges are the same all day, then it does not matter, except that you will generally get the best result with […]

What is added to My Pool Equipment with a Pooled Energy System?

Pooled Energy supplies and installs electronic water quality sensors and a poolside automation system known as an Intelligent Pool Controller (IPC).  Your existing pool equipment:- filter pump, chlorinator, pool sweep, […]

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