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Pooled Energy customers can opt out of installing a smart communications meter if Pooled Energy contacts you to install one however, if your current meter needs to be replaced for technical, regulatory or maintenance reasons then, in that case, you will be required by law to install a smart communications meter.

If you do not wish to have remote communications enabled on your smart meter, you can request this at the time of installation.  Additional charges may apply for smart communications meters without remote communications (due to the requirement of physical meter reads) and some products or services may not be available.

A smart meter is simply an modern electricity meter with a cell-phone attached.  It makes a data call for a few seconds each day and transfers your meter data to a central computer system run by the National Electricity Market called MSATS.