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THE INSTALLATION PROCESS

Your Installation will be scheduled in advance and generally takes up to half a day for a standard installation with ready access.  Installation may be delayed by weather, the complexity of your particular site or other events.

The installation will involve:-

  1. Sensors. We supply and install water quality and water flow sensors into the pool plumbing. These become your property. They typically need to be checked annually and sometimes will require recalibration or cleaning.
  1. Intelligent Pool Controller (IPC). We supply, install and maintain an electronics cabinet that mounts on a wall near the pool equipment.  The IPC remains our property.

The filter pump is plugged into the IPC using its 3 pin power plug to allow it to be controlled by the IPC.  The IPC contains the electronics that make your pump a true-variable speed pump that will change speed as required by operations. Other pool equipment such as chlorinators, heaters, pool cleaners and pool lights similarly connect to the IPC via their 3 pin power plugs to allow them to be controlled. As well as controlling these devices the IPC also monitors their individual power consumptions.

  1. WiFi Communcations: The IPC communicates via your home Wi-Fi network to both the Pool App and the Pooled Energy Network Operating Centre. The amount of data communication is small, but is required for the system to operate at full capability. To allow the IPC to connect, please supply the details of your wireless network before or at the time of the installation. This can be done by communicating the Wi-Fi details of Wireless SSID and Password to our Network Operating Centre or alternately, if you do not want to share your password, you need to be available on site when the installation occurs to enter your Wi-Fi details into the system, yourself.   You may change the Wi-Fi details via the Pool App at any time after the system is installed. Once you have entered the Wi-Fi security details into the IPC system, Pooled Energy do not have visibility of your password and we do not retain any passwords.
  1. Advanced Water Chemistry (AWC) Set-up. The initial load of AWC chemicals is added to the pool at the time of installation. The AWC needs to be periodically replenished primarily because of dilution due to rainfall. Typically, we find this needs to occur at intervals ranging from seven to ten months depending on the pool circumstances. This replenishment is via a small container of AWC chemicals which is shipped to your home for simple and easy addition to the pool. Alternately we can offer a service to load the chemicals for you.  They are typically just a few kilos.
  1. Any Essential Equipment Repairs, Replacements & Additions. We may find during the installation process that there are issues with your existing pool equipment, for example, pumps that won’t prime or worn-out chlorinators.  Such things need to be fixed for the system to operate correctly. We will ask your approval (at an extra cost) to replace any defective or missing equipment that we may find before proceeding to complete the installation.

All pools require at least skimmer weirs, a filter, pump and chlorinator (salt water or liquid chlorine dispenser) in good working order if the Pooled Energy system is to operate correctly.

If your existing piping/plumbing looks like a pretzel or has a significant number of bends, it will be inefficient from an energy perspective and will add to your pump electricity costs because of increased water flow resistance. This also impacts pool water circulation and over pool water quality.  We can offer a service to re-plumb such piping at.  The cost is usually recovered in reduced operating costs over time as well as improved pool quality.

If you want to add a heater or a pool sweep or a new chlorinator or to fix a nagging long- standing pool issue, the best and least expensive time to do such things is normally at the time of the Pooled Energy system installation.  We provide such devices at competitive prices or you can of course purchase them from other sources.

Salt Chlorinators typically have a lifetime of 3-5 years for the chlorinator cell and 5-6 years for the electronics. In many instances, it is not easy to diagnose that a chlorinator is close to or at “end of operating life” without advanced monitoring. The installer will review the chlorinator operation after the system is installed and our Network Operating Centre will continue to monitor it. If an issue is detected which requires repair or replacement of the chlorinator system, we will advise you and you can elect to have the remedial work performed by us or an alternate supplier

  1. A Smart Meter. If you do not have a Smart Meter, we will arrange for an authorised meter provider to install one free-of-charge (at a time other than the installation of the pool equipment), unless you advise us you do not wish to change the meter.
  1. The Smart Meter remains the property of the Authorised Meter Provider who also manages all of the meter data and supplies this data to Pooled Energy for electricity billing. The meter is read daily by the Meter Provider via the phone network, which means that your monthly electricity bills will be based on actual readings of your electricity consumption rather than estimates. A Meter Reader will no longer periodically visit your house to read the meter. Smart Meters allow more timely and detailed analysis of your electricity use, should you request it. The also gives you the ability to choose your Tariff from either Time-of-Use or Anytime The Tariff at your home can be changed annually.
  1. Site Clean-up. This should only be required if your pool equipment required plumbing changes.  It may occur on the day following the installation and only applies to Pooled Energy activities.
  1. Start-Up and Tuning. The pool will typically be operated  on an initial start-up program for up to a week or two and ‘learn’ the pool, after which it will switch over to normal automatic operation.

Options during the installation process

  1. Optional Filter Media Change-out. Most pool filters utilise sand as the filtering media. If the sand in your filter is five years or older, you should consider asking us to inspect it and we can change it out for you if it has degraded. Sand degrades over time and, as a result, the filter typically has a lower flow rate and uses a more “pumping energy” to filter than filter media such as glass beads. Your visual water quality typically improves noticeably.  We replace sand with glass beads, which has a longer life, further extended with Pooled Energy filtration control.
  1. Energy Control for the Whole House. The IPC has the capability to control up to 256 household devices, and can monitor the energy consumption of other appliances as well as the pool.  This capability is built into your system and will become available via software upgrades during 2018.  If you wish to control other appliances using your Pool App &/or a set the appliances to operate to operate to a schedule, please ask us.  For example, you may wish to stop a second refrigerator or a freezer running at peak energy cost periods. The refrigerator will normally maintain temperature quite well unless the door is opened frequently.

Landscaping and New Pools

New landscaping and newly constructed pools can sometimes cause the entry of top-soil into the pool, have broken pipes from the construction phase or experience concrete lumps and particles in the plumbing. Issues such as this have a major impact on pool water quality and pool equipment. Please understand that if remedial action is required to fix such problems left behind by other contractors, we will need to charge you for the extra work if we need to do such work.

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