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Popular Questions

Smartphone app user manual

A step by step guide to using our smartphone app with your Pooled Energy service is available for download below. Pool App Guide

What times of day should I run pool heaters?

If you have an ‘Anytime’ electricity tariff where the charges are the same all day, then it does not matter when you run your gas or electric heater, except that […]

Should I have a Pool Sweep?

Yes! Leaves should be removed promptly, including from the pool sweep leaf bag. Decaying leaves release phosphates that can lead to algae blooms and then need expensive chemical treatment, including […]

How do I override the system manually?

You can override the automatic system using either the Pool App which is self-explanatory.  Go to the equipment screen and select the device that you wish to control, or do […]

How do I backwash my System?

We use flow meters to continually monitor the flow of water through your system so that we can determine when the filter requires backwashing and advise you If your system […]