How can we help you today?

QUICK START GUIDE

The Operating Plan

  • Your pool equipment will operate according to time-of-day, time-of-year, amount of swimming, water chemistry, electricity costs and prices, electricity grid conditions, weather, forecast and preferences you advise us.
  • Automation should be disabled when cleaning or maintaining pool equipment to avoid pumps unexpectedly starting or stopping. This is very important as the system can start anytime if the Automation is enabled. Operating the equipment when you are performing maintenance functions could cause damage to the equipment or person.
  • Use the Pool App to disable the system.
  • You may override the automation and manually control pool equipment by using the Pool App.
  • If you disable the automation, don’t forget to re-enable it when your maintenance is complete. If the system is left in “manual” mode, the automation will not operate, causing poor water quality and potentially requiring costly remediation.

Your Pool maintenance and cleaning requirements 

  • Visually inspect the pool regularly. The sensors cannot detect all fault conditions.
  • Regularly clear leaves and debris from skimmer boxes, weirs, leaf strainers to ensure good water flow and circulation. This is critical to good pool water quality especially in summer months as even a day of poor flow can in some cases lead to algal infection, poor water quality and associated remediation costs.
  • Check pool water level. It should normally be set at a height of ~60% of the skimmer box height from the bottom of the skimmer box. If the water level is allowed to fall below the bottom of the skimmer box there will be NO water circulation. If the water level is too high then the skimming function of the Skimmer will be unable to operate leading to poorer water quality.
  • If the water level consistently falls this typically indicates a leak in the pool system. Leaks increase chemical consumption leading to poor water quality as well as additional costs in replacement of pool chemicals and water and should be addressed as soon as possible.
  • Operation of the pool equipment will automatically stop if the pool does not have sufficient water or water flow.
  • Water quality is improved by regular cleaning and removal of any decaying vegetable matter which can harbour sources of pool infection such as algae.
  • If your pool has a pool cleaner, regularly empty leaves from it.
  • Regularly brush pool steps, walls and areas where pool sweeps don’t reach or circulation is poor. Many pools have “dead zones” where sanitisation is insufficient and algae can build up over time potentially causing issues with the rest of the pool

Advanced Water Chemistry (AWC)

  • AWC is used in all Pooled Energy pools unless otherwise agreed.
  • For salt water pools, except for salt, we recommend that you don’t add chemicals to your pool unless requested by Pooled Energy.
  • Pooled Energy will advise when Advanced Water Chemistry replenishment chemicals are required, typically a few kilos once or twice a year depending on rain and water loss. You can then order these and Pooled Energy will arrange delivery.
  • Add only the correct type of salt (sodium or magnesium or mineral) to your pool.
  • AWC Pool water parameters are quite different to conventional pool chemistry, so standard test kit and pool shop recommendations are not applicable.

In particular, AWC will typically operate at higher pH and lower alkalinity and calcium than conventional pool chemistry. It is not necessary to adjust these levels. Conventional chemistry needs the pH to be held within tight limits (pH 7.2-7.6) to work correctly. This requires regular addition of pool acid which is dangerous to handle and can damage pool surfaces.

  • Most Pooled Energy pools do not require the addition of pool acid. Pools operate at the balanced, natural pH of the pool in most cases. The Pool App will issue a notification If acid is required.

Start-up and Tuning the Pool

  • It may take a week or two to tune your pool following installation.  Each pool has different characteristics.   After a week, please call us if you would like to change the equipment operating schedule or discuss any other aspect. You can see the pool equipment operating schedule on the Pool App. Please note that the filter and sweep run-times shown are MUST RUN times, but the chlorinator is a PERMISSION WINDOW during which the chlorinator (and filter) may run if required by the sensors and intelligent controller. This allows the chlorination system to “catch up,” for example, if there was an extremely hot day that required additional sanitation.
  • In most cases this schedule is only changed between the swimming and non-swimming seasons as it is self-adapting to a large extent, however we can change it up to three times per year at no cost to you.
  • The control algorithms used by Pooled Energy are intended to give a balance between electricity usage, water cleanliness and water chemical state.  They vary with the type of use you make of your pool and the pool’s environment…shady, sunny, windswept, indoor, outdoor, heated or otherwise.

 

Facebooktwitterpinterestlinkedinmail