Search FAQs

As with conventional pool equipment, the equipment stays with the house.  Our contract with you requires you to offer the Electricity and Pool Services to the new owner and to inform him of the details of your agreement with us.   It is best of you ask him/her to speak with us directly.

The new owner does not have to accept Pooled Energy and there is no termination fee payable by you unless you are still within the first year from when your system was installed.  If the new owner declines to take-over the Contract, then we will remove our equipment from site at our convenience and provide the new owner necessary information to transfer their Electricity supply to another retailer.

If the new owner accepts, we will terminate your contract and issue him a new standard contract with no minimum period and no exit fee, provided that you have already had Pool Services for at least 1 year.